Privacy Policy

Privacy Policy

Introduction

Welcome to https://elderly-care-san-juan-texas.primarycareaid.com (hereinafter referred to as “Elderly Care San Juan Texas,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of information you provide to us through our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to our official website, mobile applications, online forms, email communications, and any other platform or service under our control. It is important to note that this policy does not extend to third-party platforms, applications, or services that you access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

  • Using our applications and services as an authorized user.
  • Visiting our websites linked to this Privacy Policy.
  • Subscribing to receive communications from us, such as newsletters, emails, phone calls, or texts/SMS messages.

Personal Data Collection

We collect various types of personal data, including:

  • Account Information: Details related to your user account, such as username, email address, and password.
  • Payment Information: Data required for processing payments, like credit card numbers, expiration dates, and billing addresses.
  • Financial Information: Records of transactions, bank account details, and financial history (if shared with our consent).
  • Purchase Information: Details about products or services you have purchased from us, including order history and preferences.
  • Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses, device IDs, and location data.
  • Location Data: Information about your geographical location when you interact with our services (with your consent).
  • Feedback: Comments, reviews, or responses provided by users regarding our products and services.
  • Social Media Information: Data obtained from social media platforms when you connect your accounts to our services.
  • Product Information: Details you provide about the products or services of interest to you.

We collect this data through various means, including direct user input, tracking technologies, analytics tools, and third-party service providers.

Cookies

We use cookies to enhance user experience and analyze website performance. Cookies are small text files stored on your device and categorized as:

  • Strictly Necessary: Essential for navigating our websites and ensuring basic functionality.
  • Preference: Remembering user preferences and settings to provide a personalized experience.
  • Analytics: Tracking aggregated data to understand how visitors use our sites, aiding in improving their structure and content.

Users can manage and control non-essential cookies through our Cookie Manager, allowing them to choose which types of cookies they accept.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the retention period expires or when the purpose is achieved, we securely delete or anonymize the data.

Security Measures

Elderly Care San Juan Texas has implemented robust security measures to safeguard your personal data:

  • Encryption: We use encryption protocols for data in transit and at rest to protect against unauthorized access.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such data, please contact us at the address provided below, and we will take prompt action to delete it.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access, rectification, or erasure of your data.
  • Restriction or object to the processing of your data.
  • Right to data portability, allowing you to transfer data from our systems to another.
  • Right to withdraw consent for data processing at any time without affecting the lawfulness of prior processing based on consent.
  • The right to file appeals or complaints with relevant supervisory authorities if you believe your privacy rights have been infringed upon.

To exercise these rights, please contact our privacy team using the information provided below. We will respond to your request within a reasonable timeframe.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us: